Hisaab Support
Need help with your account, a feature, or a problem in the app? Here’s how to reach us and how the main features work.
Account & cloud backup
Hisaab works fully on your device without an account. Creating a free account is optional: when you sign in, the data on your device is copied to a private cloud backup tied to your account, so you can restore it on another device or after reinstalling. You can check backup status, sync, or sign out under Profile & Backup, and you can export a manual backup file from Settings → Data & Backup.
Account deletion
You can delete your account from Profile & Backup → Delete Account. This permanently removes your account and its cloud backup and cannot be undone. Data already saved on your device is not affected — you can keep using Hisaab as a guest, or clear it separately from Settings → Data & Backup → Reset all data. Logging out instead of deleting asks whether you want to keep or remove the data on your device.
Location
Location is optional and is used only to calculate prayer times and Qibla direction for where you are. You can allow location access, type in a city instead, or skip it and use the app’s default calculation settings. The permission is foreground-only — Hisaab does not access your location in the background or while the app is closed. See the Privacy Policy for the full disclosure.
Notifications
Hisaab can show an optional daily reminder. It is scheduled entirely on your device using its local notification system — there is no remote push server, and no notification data is sent anywhere. You can turn it off at any time, and the app works fully without it.
Legal
Read the Privacy Policy and the Terms of Use.